A guest was unable to secure a reservation for the Centurion Lounge at the US Open. After reaching out to customer service, the president of global servicing at American Express personally facilitated their entry.
added by @nancy_agarwal14
couldn't get a resy for the centurion lounge at the @usopen today. then instinct (@noahrshinn) emailed customer service and the president of global servicing at @AmericanExpress walked me in himself. i can't believe this is real πΎπ€ #USOpen https://t.co/CsrgiPUHgu
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