Efficient Customer Support Solution
A user experienced a 2.5-hour hold with AT&T regarding an iPhone order. By utilizing a bot to make two phone calls, they connected with a live agent in just 10 minutes.
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Muse Handles Business Calls Efficiently
Muse managed a business call regarding an insurance cancellation, saving the user over $700 and significant time. The process included a follow-up call and DocuSign for document signing.
AI Assistant Reduces Monthly Bill by $130
An AI assistant initiated a live chat with Verizon customer support, resulting in a monthly bill reduction from $516 to $386.
Support Request Success with Amazon
A user successfully had @Muse open a support request on Amazon for a refund. The process not only won but also connected to a human representative.
AI Agent Negotiates Internet Bill Savings
An AI agent successfully negotiated a reduction in an internet bill, resulting in savings of $85.30 per month for five years, totaling approximately $5118. The user received a call transcript showing the interaction between the AI and the Xfinity representative.
Successful Restaurant Order with Muse
A user tested the calling beta feature of Muse by ordering paneer masala and garlic naan from Shah Restaurant in Sunnyvale. The order was ready in 10 minutes and paid for in cash at pickup.
Saved $300 on WiFi Bill with Muse
A user saved $300 on their WiFi bill in under 10 minutes by having Muse negotiate on their behalf.