A user spent 40 minutes on hold with their insurance company, during which they price-shopped their insurance, activated credit card offers, emailed a hotel for booking assistance, and successfully refunded a subscription.
Instinct is a consumer AI product that helps users find accommodations near their interests. It successfully booked a homestay in Fort Kochi, just five minutes from popular coffee shops and hotspots.
User shares their experience booking an entire trip with Instinct, highlighting its great recommendations and conversational style. They note that while it may be a bit slow, it feels like interacting with a responsive travel agent.
User shares their experience using Instinct to complete various tasks, including booking tickets, ordering groceries, and cleaning up their email. They note that it has the potential to save a significant amount of time.
An Instinct agent faced issues purchasing a bike helmet due to ShopPay's email verification process. The agent was unable to request confirmation and stored CVV information against card-network rules.
A table was successfully booked for an anniversary dinner at a popular restaurant that only releases reservations one month in advance. The reservation included a request for a good view and noted the special occasion.
Instinct allows users to purchase books on Amazon through SMS or WhatsApp. By accessing a web browser, it securely connects to accounts and completes transactions, providing a unique experience for B2C interactions.
The user shares their positive experience with a live chat service, detailing tasks completed such as booking health appointments, managing kids' school forms, and organizing various personal tasks. They note some mistakes but overall find the service beneficial.